Aesop Policies
This is page is designed to provide you information on the following topics:
- Lost or Stolen medication
- Re-ordering, process, time frame
- Quarterly Consultation/Physical exam
- Contacting AESOP Inc.
Lost or Stolen medication:
In order for us to process a lost or stolen medication claim you will need to provide the following information and you will be responsible for:
- Police report (copy mailed or scanned and e-mailed) stating medication was lost or stolen
- You will be responsible for providing the above stated information as well as the cost for a new prescription and shipping.
Re-ordering:
In order for us to process your refill request you will need to provide the following on a monthly basis:
- Refill request form available online at http://www.aesop-cpmp.com. under the patient center link.
- Payment must be received prior to refill processing; MO, Cashiers Check, Personal e-Check or Credit Card will be accepted. Please keep in mind that the refill will not be processed until payment has been made.
- You will also need to provide payment to the pharmacy prior to the pharmacy shipping out your refill.
- Must be a current patient.
- Will not be filled until the 25th day from your last prescription fill even if there is a change in your prescription.
- The items you are required to pay monthly are the monthly fee, prescription and shipping fees.
Quarterly consultations and Physical exams:
- An e-mail will be sent out to all patients to inform of the time frame in which their quarterly consultation must be done.
- Please set up your consultation as soon as possible to ensure that it gets done within the time frame allotted.
- Physical exam dates will be sent out as they are available via e-mail. Please set this exam appointment up as soon as you can.
- If you make an appointment and need to change the appointment or cancel the appointment you must do so no later than 24 hours prior to your consultation.
- Failure to cancel, re-schedule or show for your scheduled appointment will result in a $75.00 fee.
Contacting AESOP Inc.:
For general contact visit us online at http://www.aesop-cpmp.com
Our mailing address is 4084 Pendleton way #264, Indianapolis, IN 46226
For check or money order payments please send to 820 Clover Hill Lane, Cedar Hill, TX 75104
For medical records, identification, lab results etc. Please contact skittlesaesop@yahoo.com for mailing address.
Our phone number is 1-866-868-9717. For insurance billing and reimbursement inquiries email our business administrator at maried@aesop-cpmp.com
Our fax number is 972-692-6620
All patient information and inquiries should be emailed to maried@aesop-cpmp.com